Simplifying data-driven insights.
Strategic and tactical.
Researched, designed, and tested a personalized landing screen and dashboard that would accommodate the needs of various IT roles (DEX engineers, L1 / L2 support staff, etc).
With a high volume of data points collected on the edge, Lakeside Software customers needed SysTrack to deliver a curated, intelligent, synthesized collection of actionable insights.
Role: Principal Experience Designer, Product
Leveraging AI, LLMs.
We thoughtfully leveraged AI to simplify access to our extensive data lake by enabling natural language queries. For the first time, these real-time insights were also available through a mobile experience—giving everyone from executives to junior IT staff fast, seamless, on-the-go access.
